Terms & Conditions and Right of Withdrawal

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalised orders

2023 T&C’s - Please Read Before Making Payment

1. Everything I make is handmade, colours and shades may vary
2. I do not duplicate anyone else's work or mine there will be elements of change.
3. I run a creative business, please allow for creativity.
4. If you have an exact vision I will try my best to execute it. Please be kind, it isn't always going to be exact.
5. It is near impossible for me to update you at every step with visuals, where I can I will.
6. Payment is non refundable if the event is less than 2 weeks away and cancelled.
7. Let’s get Creative!

Legal imprint

Terms & Conditions and Right of Withdrawal

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):

https://ec.europa.eu/consumers/odr